Project Type: Job aid

Audience: Learning and development team

Responsibilities: Instructional design, visual design, development

Tools Used: SnagIt, Canva, Canvas

Problem

After using Blackboard as their primary learning management system for five years, the upper management team a ticket distribution company decided to switch to Canvas. The learning and development team was tasked with moving all of the trainings they had created on Blackboard to Canvas. However, most of the employees tasked with this responsibility have never used Canvas before. In order to make the transition from Blackboard to Canvas as smooth as possible, the upper management team decided to create resources to help their learning and development team with this process.

Solution

After speaking with upper management, I proposed creating a job aid to assist the learning and development team. This job aid would provide step-by-step instructions on how to import previous training content to Canvas. The primary goals of this project were to increase the learning and development team's confidence in porting over content to Canvas and increase the speed in which this task is completed. Once the client accepted my proposal, I proceeded with designing and developing the project.

Research

The first step in the creation of this job aid was to determine the steps to import Blackboard content into Canvas. I contacted a representative from Canvas's support team as the subject matter expert (SME) for this project, and I created the list of steps using the information they provided.

Design

Once I had gathered the information I needed, I began designing the layout of the job aid. For this project, I used the tool Snagit. I chose one of the premade templates available via Snagit, and I began customizing the layout. For the title "card," I created a custom design in Canva using the Canvas logo and brand colors.