Project Type: Job aid

Audience: Corporate employees

Responsibilities: Instructional design, visual/graphic design, development

Tools Used: Canva

Problem

At a corporate office for a major app developer, several managers had reported increasing rates of burnout amongst their employees. There have been small efforts in the past to remind employees to take care of themselves, but those efforts had proven unsuccessful. In order to prevent a decrease in employee productivity and an increase in employee turnover, upper management decided to prioritize educating their staff on how to prevent burnout.

Solution

After speaking with upper management, a human resources representative, and a group of employees, I proposed creating a job aid that would provide useful information on how to prevent burnout. This visual reminder would be posted in commonly visited areas of the office, such as break areas and restrooms. The primary goals of this project were to increase employees' knowledge of how to prevent themselves from burning out and improve employee productivity and morale. Once the client accepted my proposal, I proceeded with designing and developing the project.

Research

The first step in the creation of this job aid was to gather tips on how to prevent burnout. I consulted a mental health professional as the subject matter expert (SME) for this project, and together we crafted a short list of easy to implement tips.

Design

Once I had gathered the information I needed, I began designing the layout of the job aid. I decided to writing my text-based storyboard in Google Docs. While the SME and I brainstormed many great tips, I decided to cap the list at eight in order to not overwhelm those reading the job aid. If an employee is already feeling overwhelmed by their workload, it would not be helpful for this resource to make those negative feelings even worse.